Terms & Conditions
The term ‘Big Vapes’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
Big Vapes is not a pharmaceutical company and we do not manufacture, produce or sell medicinal products.
The products on bigvapes.com.au are intended for use by persons 18 or older, and not by children, women who are pregnant or breast feeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma. If you have a demonstrated allergy or sensitivity to any of the products or any combination of inhalants, consult your physician before using this product. This product is sold purely for recreational purposes – it is not a smoking cessation product and has not been tested as such. You must be over the legal age in your state to buy or use this product. Keep out of reach of children.
By placing an order with Big Vapes you confirm that you are over 18 years of age and have read and agreed to our terms and conditions.
You are responsible for providing the correct details and shipping address when creating an account or placing an order on the site. We cannot be held responsible for the non arrival of goods, due to incorrect or incomplete details being submitted at the time of ordering.
You have 7 days from the date you make your payment to cancel your order, however as we aim to ship all items within 24 hours you can return the order to us unopened and in its original condition to receive account credit or a full refund (customer to pay shipping costs). This does not apply to e-liquid.
E-liquid is a consumable item and due to hygiene reasons we cannot take bottles of e-liquid back into stock.
We cannot accept returns of e-liquid or any product containing e-liquid. We recommend purchasing smaller bottles when trying new flavours.
When returning an item, it is your responsibility to ensure that the correct postage is paid, the goods are correctly packaged and a tracked postal service is used if required.
The product warranty will run from the date you receive you order.
Read our Warranty & Returns page for specific product warranty detail.
Big Vapes can only offer a warranty on faulty products.
Please read through our Shipping,Warranty & Returns policies, before making an order with us and if you do not agree to our terms, please do not place an order.
Big Vapes cannot be held responsible for damage or injury to persons or property caused by improper or irresponsible use of e-liquid, vaping devices, electronic cigarettes or associated products.